Platform features
Global SIP network
Enterprise-grade network with direct connectors globally.
Real-time APIs
Real time API calls to support event-triggered communications.
SMS, voice and email
Use multiple channels in one automated campaign.
Elastic scalability
No capacity constraints with world-class cloud infrastructure.
Reporting & Analysis
Get insights instantly with real time reports and dashboards.
Global number purchase
Purchase local landline and mobile numbers.
SMS
Multi-factor authentication
Increase security with temporary PINs via SMS.
SMS chatbots
AI-powered 2-way SMS conversations.
2 way SMS
Set up automated SMS replies based on your chosen SMS keywords.
Personalisation
Auto-populate customers’ names and account information.
Alpha-numeric sender IDs
Have your business name appear as the sender (one-way SMS only in selected countries.)
Trackable weblinks
Track open rates with automatically shortened weblinks.
Auto opt-out
Auto opt-out on ‘stop’ replies.
Voice
IVR
Create call menus with keypad prompts.
Payment gateways
Securely accept credit card payments over the phone or via SMS.
Multi-factor authentication
Increase security with randomly generated PINs.
Input module
Prompt customers for keypad inputs such as account numbers.
Call transfer
Easily transfer to a live operator or seperate call queue.
Error handler
Invalid entries and timeouts detected.
Voice chatbots
AI-powered 2-way voice conversations.
Call recording
Monitor calls, record legal agreements, or get open-ended survey responses.
Voice biometric authentication
Authorize callers based on their unique voiceprint.
Tagging
Option to tag each IVR step to be used as a trigger for other communications.
Drag and drop design
Create brilliant visual designs with your own branding and color schemes.
Personalised messages
Auto-populate emails with customer names and account information.
Video and GIFs
Create engaging emails with embedded videos and GIFs.
Auto opt-out
Unsubscribed customers are automatically blocked from future sends.
Trackable weblinks
Get click-through rates on your email campaigns.
Global support. 24/7.
Our dedicated support team is here to help you, whenever and wherever you need it.
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